Build your capacity to prevent the escalation of destructive conflict.
Increase your ability to navigate dynamics.
Talk about past tensions and make decisions about the future.
December 2, 2019
If any of you are like me, at some point in your life you will have come across a very difficult person (likely, more than one!). You know, the kind that doesn’t seem to respond to typical/traditional/common sense approaches to conflict resolution and problem solving. No matter what you do, no matte…